First Online Course

In globalized knowledge and information societies, specialized language has become a pre-requisite for effective communication, efficient management and flawless interoperability. Terminology and terminology management build an integral part of quality assurance in the preparation of products, services and tools in the fields of:

• Information and communication,
• Classification and categorization,
• Translation and localization.

As ECQA-certified training partner, BIK Terminology, will be offering the first ECQA Certified Terminology Manager—Basic in an online format.

Date
The online platform, Moodle, will be opened to participants on January 1, 2012. Students will be able to access the platform on their own time, view presentation videos, and study reading material. In addition, we will meet virtually for five 1.5-hour webinars, one each week for five weeks.

Trainer
Barbara Inge Karsch

Certification
Participants have to present a terminology topic of their choice (Unit 5); in addition, they have to take an exam and pass the individual learning elements with at least 66%. The exam is taken electronically, using randomized questions from a central pool of multiple choice exam questions.

Fees
Training: USD 400 (one-time introductory offer)
Test and certificate: EUR 150

Registration
Please send an e-mail to bikterminology[at]gmail.com.
Registration deadline is Dec 2, 2011.

Program
UNIT 1: UNDERSTANDING TERMINOLOGY MANAGEMENT

• What is terminology
• Why terminology management
• How terminology work is embedded in my organization and work environment

UNIT 2: TERMINOLOGY MANAGEMENT SKILLS

• How to search and collect terminology
• How to store and retrieve
• How to coin terms
• How to manage monolingual and multilingual terminology
• How to manage terminology projects

UNIT 3: TERMINOLOGY STRATEGIES FOR BUSINESS PROCESSES

• How to present the business case for terminology
• How to calculate costs and return on investments
• How to involve relevant stakeholders
• How to collaborate with relevant organizational units

UNIT 4: TEAM WORKING AND COMMUNICATION SKILLS

• How to organize team communication
• How to manage distributed and diverse teams
• Why conflict management
• How to train and motivate your team

UNIT 5: APPLICATION SCENARIOS (applies only to participants seeking certification)

• Presentation of your own project (10 slides max.)

UNIT 6: STANDARDS AND LEGAL ISSUES

• Which standards are relevant
• How to deal with copyright issues in terminology management
• What about product liability

For more information about the ECQA Certified Terminology Manager—Basic see http://www.termnet.org/english/products_service/ecqa_ctm-basic/index.php

For more information about ECQA see http://www.ecqa.org/all-flyers-EU/ecqa_trainingbody-leaflet_v4.pdf.